Windows laptop connected to Wi-Fi but no internet access

Wi-Fi Connected but Internet Not Working on Windows? Try These Fixes


Introduction

Seeing a full Wi-Fi signal but no internet access on Windows is one of the most common (and frustrating) problems. This issue usually isn’t your ISP — it’s often a local network, DNS, or Windows configuration problem. Below are practical, low-risk fixes, ordered from fastest to deeper solutions.


Step 1: Restart Router and Modem

Sounds basic, but it clears IP conflicts and stale routes.

  • Unplug router and modem
  • Wait 60 seconds
  • Plug modem first → wait until fully online
  • Plug router next

If internet works on your phone afterward, the problem is on the PC.


Step 2: Disable and Re-enable Wi-Fi Adapter

This forces Windows to renegotiate the connection.

  • Press Win + X → Device Manager
  • Network adapters
  • Right-click your Wi-Fi adapter → Disable
  • Wait 10 seconds → Enable again

Step 3: Flush DNS Cache

Corrupt DNS entries often cause “connected but no internet”.

Open Command Prompt (Admin) and run:

ipconfig /flushdns

Restart the browser and test again.

In many cases, this issue is caused by a DNS error rather than a Wi-Fi problem:.

DNS Server Not Responding on Windows 10/11: How to Fix It Step by Step


Step 4: Set DNS Manually (Very Effective)

Your ISP DNS may be slow or broken.

  1. Settings → Network & Internet
  2. Advanced network settings → More network adapter options
  3. Right-click Wi-Fi → Properties
  4. Select Internet Protocol Version 4 (IPv4)
  5. Use these DNS servers:
    • 8.8.8.8
    • 8.8.4.4

Click OK and reconnect.


Step 5: Reset Network Stack

Fixes broken TCP/IP and Winsock settings.

Command Prompt (Admin):

netsh winsock reset
netsh int ip reset

Restart the PC.


Step 6: Disable VPNs and Network Filters

VPNs, firewalls, and traffic filters often break routing.

  • Turn off VPN completely
  • Temporarily disable third-party firewall software
  • Test connection

If internet works → VPN configuration is the issue.


Step 7: Update or Roll Back Network Driver

Bad driver updates are common.

  • Device Manager → Network adapters
  • Right-click Wi-Fi adapter
  • Try Update driver
  • If problem started recently → Roll Back Driver

If only websites fail to load while apps still work, the issue may be more specific than a full connection failure: Wi-Fi Connected but Websites Won’t Load? Here’s What to Check First

When Nothing Works

If:

  • Other devices work
  • Ethernet also fails
  • Problem persists after reset

Then your Windows network profile may be corrupted — a full network reset or new Windows user profile usually fixes it.


Final Thoughts

“Wi-Fi connected but no internet” is almost never a hardware failure. In most cases, DNS, drivers, or VPN software are responsible — and the fixes above solve it permanently.